Featurebase email update

Hi,

I’m pasting here the chat with support, so i can move on to another topic.

Waiting for email update

Me:

Recently I've updated my email address from Instantly and it seems it did not transfer to featurenbase

can you update the email address associated with the featurebase?

There is already a feature base account with login: admin.instantly@tothetop.io

So you can either suppress this account and change login: michael.db@tothetop.io to admin.instantly@tothetop.io

Or you can move the tickets from michael.db@tothetop.io to admin.instantly@tothetop.io

You:

Hi Oliver,

I'll check this one. So essentially from what I see is that your email address on the feedback portal is michael.db@tothetop.iowhile the Instantly account is admin.instantly@tothetop.io. You have made requests from both of them hence the issue.

For a change in the email address and clubbing all under admin.instantly@tothetop.io, I have reached out to the featurebase support since initially the account was synced with michael.db@tothetop.io in their DB. I 'll get back here , once it is updated.




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Status

Completed

Board

💬 Feedback

Date

About 1 year ago

Author

ToTheTop

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