Lead in multiple campaigns
If a positive reply comes in the Unibox from a lead in multiple campaigns, the lead will be marked as positive in all campaigns.
The positive reply should only affect the campaign the lead replied to. Meaning it should mark the lead as interested only in 1 campaign, and not in all the rest.
Log in to comment and vote
Comments3
Matt Thorne
I’m having the same issue. I have leads across multiple campaigns but being sent emails from different accounts. When the lead is tagged positive in one, it’s tagged positive in all campaigns. I also have automation triggerer using the webhook to move data into my CRM, currently it triggers for each campaign so create multiple records, only 1 which is correct.