Hi Phil, The current system logic does automatically delete the lead when added to the blacklist, which can indeed affect campaign statistics. If you'd like to keep the lead for reference without impacting stats, you can manually add the lead to the blacklist instead of using the automatic option. Unfortunately, this behavior is inherent to the algorithm at the moment.
Your feedback is valuable, and we can pass it on to the team for consideration in future updates.
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Srishti
Dec 5, 2024
Hi Phil, The current system logic does automatically delete the lead when added to the blacklist, which can indeed affect campaign statistics. If you'd like to keep the lead for reference without impacting stats, you can manually add the lead to the blacklist instead of using the automatic option. Unfortunately, this behavior is inherent to the algorithm at the moment.
Your feedback is valuable, and we can pass it on to the team for consideration in future updates.