March 2nd, 2026

AI Reply Agent: New Features Now Live ⚡

We've shipped several new capabilities for the AI Reply Agent:

▶️ No-Show Recovery

  • The agent can now automatically follow up with leads who miss scheduled meetings/calls.

  • When a lead is assigned the "No Show" label, the agent sends follow-up emails to help recover the meeting.

    • If the user connects their Calendly account, it will automatically propose alternate times and schedule meetings based on the back-and-forth.

  • New analytics metrics have been added to show you the revenue impact and the number of 'no-show' leads recovered.

▶️ Label-Based Filtering (Include/Exclude)

  • Under Advanced Options, you can now optionally control which interest labels the agent responds to. Use "Only trigger for" to limit the agent to specific labels, or "Don't trigger for" to exclude labels, giving users fine-grained control over their credit spending by limiting which conversations the agent handles.

▶️ Monthly Credit Budget

  • Set a maximum number of Instantly credits an agent can use per calendar month. Useful for controlling costs across agents. When the budget is exceeded, the agent stops generating automatic replies and follow-ups.

▶️ Business Days Only

  • When enabled, the agent will only send follow-up emails Monday through Friday. Replies to incoming emails are not affected — this only controls outbound follow-ups.

Live now inside Agent Settings

Features 2–4 are in the Advanced Options section.